Customers who place their trust in DSC Dredge experience added benefits that go far beyond simply purchasing the right dredge. We forge a long-term relationship with you through our one-on-one attention to your unique story, working with your application details and applying our engineering expertise. We round out your experience with our ongoing operations training and timely, knowledgeable parts and service support. The hallmarks of our success are our commitment to our Customers, paired with our Designs, Customization, Quality, Value and Resale worth.
If you would like to learn about some of our customers’ experiences with DSC, please visit our Dredge Stories page.
At DSC, we specialize in customizing dredging equipment to meet the exact requirements of your unique application. DSC employs the largest dredge design/engineering team among all North American and most global manufacturers. Our roots go back more than 60 years as a family-owned and -operated dredge manufacturer. And during that time, we have built hundreds of dredges. Our six standard dredge models are world-class. But our strength lies in our ability to modify or custom design any dredge to fit almost any application.
How do we do it?
- We explore all of the details of your project, such as the materials being dredged, length of flow run, depths, discharge point elevation, engine and pump preference and any other relevant information.
- You may require extreme dredging depths, deeper hulls or increased excavation power. We can make all of that happen and more.
- We involve you in every aspect of building your dredge—from specification and options to manufacture to delivery, training and maintenance.
- Upon delivery, your dredge typically will be assembled by DSC personnel and placed in service only after we run it through intensive testing.
- We then fully train your operating staff to ensure they understand the unit and its functions, so they can quickly and competently begin dredging your project.
DSC offers numerous different and flexible training options for companies that are new DSC dredge owners. We also offer training to any company that seeks to educate its personnel on dredge operation, mine planning, dredge maintenance or maximizing dredging efficiency—even if the company operates other dredge brands.
All new DSC dredge owners have access to a 2-day training course at DSC’s primary U.S. training facility in Reserve, Louisiana, as well as onsite operational training when the dredge is officially launched. The first day of training reviews the fundamentals of dredging, while the second day focuses on the specific operations and maintenance of the new dredge.
For more information about DSC’s training options, please visit our Training page. For a complete list of the training topics covered or information about pricing and production scheduling, contact us.
Ongoing Customer Support
DSC’s Field Service Operations team are the people our customers turn to throughout the entire time they own our equipment, to help keep them operating at peak efficiency and minimize downtime. The DSC field service department offers dredge repairs and maintenance, training, retrofits, fitness surveys and relocations. We also conduct onsite equipment surveys, with recommendations for equipment upgrades and improvements that will increase production.